Emergency Assistance Contact Information

If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.

Inside the U.S.

844-927-9265 (Toll Free)

Outside the U.S

+1 727-264-5657 (Collect Call)

In the event of a life-threatening emergency, we recommend contacting local emergency services immediately. Once you are able to, please contact Tin Leg’s 24-hour emergency assistance team.

For a list of emergency assistance services offered by Tin Leg, click here

  • Customer Service

  • Phone: 844-240-1233
  • Email: info@tinleg.com
  • Hours of Operation: 8AM to 10PM ET, seven days a week

  • Emergency Assistance

  • Inside the U.S.: 844-927-9265 (Toll Free)
  • Outside the U.S.: +1-727-264-5657 (Collect Call)
  • Hours of Operation: 24 hours a day, seven days a week

  • Claims

  • Phone: 844-240-1233
  • Online Claims Reporting: Report a Claim Here
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET

  • Group Sales

  • Phone: 844-240-1233
  • Email: groupsales@tinleg.com
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET

Shipping and Delivery Policy

We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8AM to 10PM ET.

Press Inquiries

Email: press@tinleg.com