Tin Leg Travel Insurance, founded by the industry experts at Squaremouth, has released a brand new resource for its travelers: a comprehensive customer account. Tin Leg is one of the few travel insurance providers in the market offering this type of tool which allows travelers to view and modify their policy, submit support requests, report a claim and access important information during an emergency directly from their account. Travel Insurance Details at Your Fingertips When Tin Leg customers log in to their account, they will see a summary of their coverage for upcoming trips, including active, expired and cancelled policies…. Read More
Position Statement – Greece Wildfires
On July 24, 2018, the worst wildfires to hit Greece in more than 10 years are burning in the country’s Attica region around Athens, evacuating many residents from the region. As of July 24, at least 50 people have died in the wildfires, and more than 100 others have been injured. What you need to know about your policy: As of July 24, the wildfires are no longer considered an unforeseen event. Coverage related to the fires is not available for Tin Leg policies purchased after this date. Tin Leg policies purchased prior to July 24 may provide coverage related… Read More
Position Statement – Toronto Greektown Shooting
On July 22, 2018, a gunman fired shots in Toronto’s popular Greektown neighborhood, killing two people and injuring 12 others. What you need to know about your policy: As of July 23, the U.S. government has not declared the shooting an act of terrorism, meaning there is currently no coverage for losses related to the attack for current Tin Leg policyholders. If the shooting is deemed a terrorist event, there may be coverage for Tin Leg Standard or Luxury customers to cancel or interrupt their trip. In order to be eligible for these benefits, a Standard or Luxury policy must… Read More
How to Use Your Customer Portal
Your Tin Leg Customer Portal allows you to easily manage your Tin Leg policies purchased anywhere online. From within your portal, you can view policy information, modify or cancel a policy, report a claim, resend documentation, and submit customer service support requests. You can log in or sign up for an account from the Tin Leg homepage or from your confirmation email. Policies purchased using the email address associated with your account will automatically be added to your account. Otherwise, they can manually be added. How to add a policy to your account: At the bottom of the “My Policies”… Read More
Position Statement – Hawaii Mount Kilauea Eruption
On May 3, 2018, Hawaii’s Mount Kilauea erupted, forcing thousands to evacuate. More than 250 earthquakes have also hit the Big Island, including one with a magnitude 6.9. What you need to know about your policy: As of May 3, the volcanic eruption is no longer considered an unforeseen event. Coverage related to the volcano is not available for Tin Leg policies purchased after this date. Tin Leg policies purchased on or prior to May 3 may provide coverage related to the event, including Trip Cancellation, Trip Interruption and Trip Delay benefits. Trip Cancellation and Trip Interruption coverage for Natural… Read More
Position Statement – Toronto Van Attack
On April 23, 2018, a man drove a van into a group of people in Toronto, Canada, killing 10 people and injuring at least 15 others. What you need to know about your policy: As of April 24, the U.S. government has not declared the incident an act of terrorism, meaning there is currently no coverage for losses related to the attack for current Tin Leg policyholders. If the attack is named a terrorist event, there may be coverage for Tin Leg Standard or Luxury customers to cancel or interrupt their trip. In order to be eligible for these benefits,… Read More
Position Statement – Winter Storm Quinn
On February 28, 2018, Winter Storm Quinn became a named storm. What you need to know about your policy: On February 28, 2018, Winter Storm Quinn was named. Coverage related to the winter storm is no longer available for Tin Leg policies purchased after this date. Tin Leg policies purchased prior to February 28 may provide coverage related to the event, including Trip Cancellation, Trip Interruption, and Travel Delay benefits. Trip Cancellation and Trip Interruption coverage for Hurricane and Weather: In order for an event to be covered under Tin Leg policies, the event must occur after the policy has… Read More
Position Statement – New York City Bus Terminal Bomb
On December 11, 2017, a man detonated an explosive device near New York City’s Port Authority Bus Terminal and the Times Square Subway Station. What you need to know about your policy: The December 11, 2017 attack has not officially been declared an act of terrorism by the U.S. Department of State, meaning there is currently no coverage for the incident. If the attack is declared an act of terrorism, current Tin Leg policyholders may have coverage to cancel or interrupt their trip due to the attack. In order to be eligible for coverage, a Tin Leg policy must have… Read More
Position Statement – Bali Volcanic Eruption
On November 27, 2017 local time (November 26 ET), Bali’s Mount Agung erupted, forcing thousands to evacuate and Bali’s Ngurah Rai International Airport to close, leaving more than 50,000 travelers stranded. What you need to know about your policy: On September 26, 2017, an eruption warning was issued for the volcano. As of September 26, the volcanic eruption is no longer considered an unforeseen event. Coverage related to the volcano is not available for Tin Leg policies purchased after this date. Tin Leg policies purchased on or prior to September 26 may provide coverage related to the event, including Trip Cancellation,… Read More
Position Statement – New York City Truck Attack
On October 31, 2017, a driver drove a truck onto a busy bicycle path in New York City, killing at least 8 people and injuring multiple others. What you need to know about your policy: On October 31, 2017, the U.S. Department of State officially declared the incident an act of terrorism, meaning current Tin Leg policyholders may have coverage to cancel or interrupt their trip due to the attack. In order to be eligible for coverage, a Tin Leg policy must have been purchased prior to October 31. Trip Cancellation and Trip Interruption coverage for terrorism: In order for an… Read More